Returns & Exchanges
At Nitecore Singapore, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, we offer a 14-day return and exchange policy for all unworn apparel and accessories.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return or exchange within 14 days of delivery.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the apparel is in its original, unwashed, and unworn condition.
- 3.Ship to Our Warehouse
Affix the provided return label to your parcel and drop it off at any authorized courier point across Singapore for secure transit back to our facility.
- 4.Quality Inspection & Refund
Once our team verifies the condition of the returned items, we will process your refund or dispatch your exchange item within 3 to 5 business days.